New Patients

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Welcome to Running Shoe Restorative Healthcare

Not sure which type of treatment is right for you? Here are some questions that will help us understand and treat your pain, injury, or condition.

Understanding how and where something hurts is important for helping us find the right treatment for you. A dull ache is different from a sharp, shooting pain. Where the pain is will also impact how we address your pain.

  • Is your pain in your feet or spreading from your feet? Pedorthics might be the right treatment for you.
  • Is your pain in your back or spreading from your back? Chiropractic might be the right treatment for you.
  • Is your pain due to an injury, surgery, or ongoing condition? Physiotherapy might be the right treatment for you.

The length of time you’ve been experiencing pain will change our approach. Chronic, or long-lasting pain often has different causes than acute, or short-term, pain. Examples of chronic pain include arthritis, fibromyalgia, multiple sclerosis, and ongoing injuries, whereas acute pain is often due to an injury that is still healing.

If you’ve tried other treatments before, it’s important for us to know what they were to help us find the right treatment for you. It’s also important for us to know if you’ve undergone surgery for your injury or source of pain.

For us to determine the right treatment for you, we need to know if this is a new injury, a recurring injury, or chronic pain. Knowing the type of injury or pain can help us diagnose the problem, treat it, and figure out ways to help prevent the injury in the future.

Frequently Asked Questions

Whether you’re an old friend dealing with a new injury, or new to Running Shoe altogether, we want to make your first visit as seamless as possible. Explore our FAQs section for advice on how to get the most out of your initial assessment.

You should wear clothing that allows your therapist to examine and treat your injury more easily. Stretchy clothing or loose clothing that can be rolled up is recommended. You may also be doing light exercises or movements as part of your treatment, so wear something that you are comfortable moving in. Shorts for lower-body injuries and tank tops for upper body injuries are great choices.

What Should I Expect During My Visit?

Every treatment plan begins with a consultation. Be prepared to answer questions about your medical history, especially if you’re seeking treatment for a recurring injury or medical condition. Other information that you might go over includes medications, surgical history, and imaging like X-rays or MRI’s.

You should bring your:

  • Insurance card or insurance information
  • Alberta Health card
  • List of current medications
  • Any other information like X-ray, MRI, or ultrasound results

Other relevant documents you might need to bring include insurance documentation from a car accident or WCB documentation.

Should I Come Early for My First Appointment?

For your first appointment, please arrive 15 minutes before your scheduled appointment time. The extra 15 minutes will help make sure you have enough time to fill out any forms and ask questions if you have them. Expect your first appointment to take between 1 and 1.5 hours. Most appointments after the initial appointment typically take about an hour, but that will vary depending on the extent of your issue and your treatment plan.

Get Restored

Registered Programs

Visit Our Office

Our clinic is located behind the Peter Lougheed Hospital, in the same complex as London Drugs and TD Bank off of 32 Avenue.

Our Address

Unit 220 – 3545 32 Ave NE
Calgary, AB T1Y 6M6

Contact Information

Phone: 587-391-4830
Fax: 587-391-4834
[email protected]

Hours of Operations

8 AM7 PM
8 AM7 PM
8 AM7 PM
8 AM7 PM
8 AM7 PM
10 AM2 PM


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